An Unforgettable March 2020 - By Nerys Evans
The Pandemic - Sink Or Swim!
One minute Cardigan Bay Brownies were fully-staffed, the shop was busy, the online orders were being packed and posted. I was preparing for what looked like my busiest and best year in business yet…Then the coronavirus pandemic struck and what happened next was unimaginable for my busy chocolate bakery.
From seeing our regular lovely customers in the shop, with chatter and laughter about day to day life, cwtching our nearest and dearest, it all came to an abrupt stop for us all.
Everyone who knows Cardigan Bay Brownies knows how passionate both myself and my staff, are about our customers, our local area and most importantly our baking. But we had to make the painful decision to close the shop. We wanted to ensure a safe environment and the utmost health and safety measures for our treasured customers.
Facing The Unknown
From building the business from scratch, I will never forget having to create a ‘closed until further notice’ poster for the shop window. After being open since only March 2019, barely a year on, I didn’t know if we’d ever bake another brownie again!
Like every other small business, it was a heartbreaking having to close, but I felt it was the right thing to do. We needed to take stock, work out how we could continue safely for both my staff and customers.
As a busy business owner, literally ‘always on the go’, it just felt plain weird being at home. Like many, I was in a state of shock – I even got up to date with the housework – now that never happens!
Then slowly, but surely, a small light at the end of the tunnel appeared. I began receiving message after message from our brownie-loving customers from all over the UK on my social media.